Last Updated: August 8, 2025
At Silixwear, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit silixwear.com (the "Site") or use our services (the "Services").
By accessing our Services, you agree to the practices described in this policy. We recommend reading it carefully to understand how your data helps us provide a better shopping experience.
To provide you with high-quality sportswear and seamless service, we collect information that identifies or relates to you:
Contact Details: Name, shipping/billing address, phone number, and email.
Financial Data: Payment card info and transaction details (processed securely via Shopify).
Account Info: Username, password, and saved preferences.
Shopping Activity: Items viewed, cart additions, wishlists, and purchase history.
Device & Usage Data: IP address, browser type, and how you interact with our Site via cookies.
Directly from You: When you create an account, make a purchase, or contact our support team.
Automated Technologies: Through cookies and pixels as you navigate our store.
Third Parties: From service providers (like payment processors) and marketing partners.
We use your data to make your experience at Silixwear better:
Order Fulfillment: To process payments, arrange shipping, and handle returns.
Customer Support: To respond to your inquiries and maintain our relationship.
Personalized Marketing: To send updates or show you products we think you’ll love (you can opt-out anytime).
Security: To detect fraud, authenticate accounts, and ensure a safe shopping environment.
We do not sell your personal data. We only share information with trusted partners to run our business:
Shopify: Our platform provider that powers our store operations.
Service Providers: Delivery partners (UPS/USPS/FedEx), payment gateways, and data analytics tools.
Legal Compliance: When required by law or to protect our rights and safety.
Depending on where you live (such as the EU/UK or certain US states), you may have the right to:
Access/Know: Request a copy of the data we hold about you.
Delete: Request that we erase your personal information.
Correct: Update inaccurate or incomplete info.
Opt-Out: Unsubscribe from marketing emails via the "Unsubscribe" link in any message.
To exercise these rights, please contact us at service@silixwear.com.
We implement industry-standard security measures to protect your data. However, please remember that no transmission over the internet is 100% secure. We retain your information only as long as necessary to provide our services and comply with legal obligations.
Our Services are not intended for children. We do not knowingly collect data from individuals under the age of majority. If you believe a minor has provided us with data, please contact us for immediate removal.
As a global brand, your information may be transferred and processed outside of your home country (including to the U.S.). For EU/UK customers, we ensure these transfers follow recognized legal mechanisms like Standard Contractual Clauses.
We may update this policy periodically to reflect changes in our practices. The "Last Updated" date at the top will indicate when the most recent changes were made.
If you have questions about this policy or our privacy practices, please reach out to us:
Email: service@silixwear.com
Operated by: Silixwear / BESTWIPE LTD.
